ISO 9001:2000 Quality Management Systems
ISO
9001:2000 represents the accepted minimum requirements
for a well managed organization. However, the generic
standard does not prescribe how to comply with its
requirements. Orion Canada specializes in designing
management systems that not only comply with industry
best practices, but that deliver significant bottom-line
contributions in terms of improved effectiveness, better
efficiency and high rates of customer satisfaction.
Minimize your effort in complying to ISO 9000: 2000.
Orion Canada Inc. will get your quality system compliant
to the international
standard for good management quickly and painlessly
... after all, you are not in business to learn new
standards! Also ask us about our workshops on
the changes to the new standard.
Orion Canada client AMITA
Corporation was
the first in North America to be registered by
an accredited registrar to ISO 9001:2000
(registered
on December 15, 2000, see press
release)!
The Highlights
- ISO 9001:2000, the most anticipated standard in history,
was published on December 15, 2000. ISO 9000 certified
organizations have a maximum of three years to upgrade
to the new standard or forego their certification.
- The new standard replaces
the former ISO 9001, 9002 and 9003 documents with
a single standard: ISO 9001: 2000. Those organizations
which have used ISO 9002:1994 and ISO 9003:1994
in the past may use the new standard through limiting
the scope of their registration.
- ISO 9001:2000 places new
emphasis on measurement and meeting customer requirements.
The term "Quality
Assurance" rather than process consistency.
- The structure of the standard
is also considerably revised. The 20 familiar ISO
9000 elements have been replaced with 5 broad categories
of quality management:
1) Quality Management System
2) Management Responsibility,
3) Resource Management,
4) Process Management
5) Measurement, Analysis and
Improvement.
- The number of required procedures
has been considerably reduced. Only six procedures
are mandatory. Orion Canada specializes in lean
and efficient quality systems.
- The Quality Management Process Model upon which the
ISO 9001:2000 is based is provided below.
- Transition Planning Guidance for ISO 9001:2000 is
available from the ISO 9000 Technical Committee ISO/TC
176/SC 2. Contact Orion Canada to learn more about
their simplified process for upgrading to the new standard.
- The Table of Contents from ISO 9001:2000 is listed
below:
ISO 9001:2000 Table of Contents
Electronic copies
of the ISO 9001:2000 standard may be ordered through
the American
Society for Quality. Below is the Table of Contents
of the ISO 9001:2000 standard:
Contents
1 Scope
1.1 General
1.2 Application
2 Normative reference
3 Terms and definitions
4 Quality management system
4.1 General requirements
4.2 Documentation requirements
5 Management responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.5 Responsibility, authority and communication
5.6 Management review
6 Resource management
6.1 Provision of resources
6.2 Human resources
6.3 Infrastructure
6.4 Work environment
7 Product realization
7.1 Planning of product realization
7.2 Customer-related processes
7.3 Design and development
7.4 Purchasing
7.5 Production and service provision
7.6 Control of monitoring and measuring
devices
8 Measurement, analysis and improvement
8.1 General
8.2 Monitoring and measurement
8.3 Control of nonconforming product
8.4 Analysis of data
8.5 Improvement
Annexes
A Correspondence between ISO 9001:2000
and ISO 14001:1996
B Correspondence between ISO 9001:2000
and ISO 9001:1994
Bibliography
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